Shipping & Returns


Shipping Methods

SHIPPING:

Furry Furs offers the following delivery methods:

FREE SHIPPING: Estimated shipping time: 5 to 14 working days.

We will send you an e-mail confirming the delivery date.

For bank transfer orders, the estimated delivery time is calculated from the moment the payment is received.

All our products are sent out in garment bags and in discrete boxes.

All our orders are shipped from Switzerland so deliveries can take longer than expected due to customs clearance procedures in the United States and in European countries outside the European Union.

If you have any further queries please do not hesitate to contact us via email on sales@furryfurs.ch.

 

Returns & Exchanges

RETURNS

You may return any product order within 20 calendar days from the date of delivery, in its original condition and packaging, with conditional return label and return receipt. 

Please follow the process below to return your order:

1) Contact us via email at sales@furryfurs.ch.

2) Put your item(s) in their original packaging with any related accessories, labels, leaflets or boxes and place them in the original parcel.

3) Add the the invoice and the return label (sent to you from our office).

4) Seal the parcel throughly and stick the return label on the box.